Veterans Community Care for Substance Abuse Drug and Alcohol Treatment Programs

Veterans Community Care for Substance Abuse Drug and Alcohol Treatment Programs

In this situation, VA is unable to schedule an appointment that is within both average driving time standards and wait time standards. For average drive time to a specific VA medical facility, the access standards are:

30-minute average drive time for primary care, mental health, and non-institutional extended care services (including adult day health care)
60-minute average drive time for specialty care
For appointment wait times at a specific VA medical facility, the access standards are:

20 days for primary care, mental health care, and non-institutional extended care services, unless the Veteran agrees to a later date in consultation with their VA health care provider
28 days for specialty care from the date of request, unless the Veteran agrees to a later date in consultation with their VA health care provider